If any vaccines are overdue or you cannot provide proof of vaccinations, your pet cannot be boarded. Please ensure you bring proof of vaccination if you have not already provided it. Some veterinary clinics require a written release before sharing vaccine history, so plan ahead. All first-time vaccines must be boosted. To best protect your pet’s immune system, we recommend all vaccines be given at least two weeks prior to their stay.
While we take every precaution to provide a safe and healthy environment, some pets may experience stress-related symptoms, such as upper respiratory infections, diarrhea, or self-trauma (scratching/biting their skin). While we treat our guests promptly if needed, the pet resort is not financially responsible for these conditions if they occur.
Your pet’s accommodations may change without notification due to incompatibility with neighboring pets, stress-related behavior, or other circumstances.
If your pet is too aggressive or stressed, we cannot trim their nails.
We cannot accept pets for boarding if they are under 6 months of age.
We provide plenty of bedding for your pet’s comfort. Personal bedding, including blankets, beds, crates, and carriers, must be left at home due to sanitation, safety, and orderliness requirements. If you have any questions about this policy, please discuss them with an admitting staff member. Tomball Pet Resort is NOT responsible for missing or damaged items left during your pet’s stay.
Please take your pet’s collar and leash with you at check-in.
