Frequently Asked Questions 📑

Canine Influenza is an airborne virus similar to the symptoms of other canine respiratory diseases including coughing, sneezing, nasal discharge and running a fever. 

​At the Pet Resort, our mission is to create a safe, clean and fun environment. The Pet Resort does not accept guests at check in who exhibit signs of respiratory disease. All suites, floors, bowls and other surfaces are thoroughly cleaned and disinfected between uses. 

For the best interests of your pet, the Pet Resort recommends that you bring their own food in pre-measured and pre-marked zip lock baggies to maintain your pet's normal diet. This also helps prevent upset stomachs. However, we do provide our premium house food for $5.00/per day/per pet.

The youngest age the Pet Resort accepts is a 6-month-old puppy or kitten. Your pet must be up-to-date on all vaccinations and have had at least their second set of vaccinations.

For the safety of your pet and other guests, we will not accept pets that have been coughing within the last week, pets that have open wounds or stitches, pets that are recovering from surgery, pets that have contagious diseases, or pets who are people-aggressive.

Yes, the Pet Resort accepts unaltered or intact pets. We accept pets in heat for boarding only

To ensure a flea and tick free environment, we ask that you do not bring any bedding, fabrics or plush toys. We provide all guests with premium bedding and blanket at no additional charge.

Your dog will relax in a private and spacious suite, go out for playtimes or walks. Your dog will be very active during his/her stay with us and it is not uncommon for pets to sleep more than normal after their vacation at the Pet Resort.

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Yes, same family pets may stay together. There is a discounted rate for the second and subsequent pet(s) using the same suite.

Your dog will enjoy playtimes with our technicians.  If you're interested in group play a temperament test will be required.

All pets get their own room. Each pet receives a “free” playtime with their boarding fee. Please refer to the pricing sheet on the web site. 

Although we do not administer injections, we will give oral medications, topical treatments, and eye/ear drops as prescribed by your veterinarian. 

Yes, if your plans have changed, we ask that you please give us a courtesy call, so we can allow availability for another guest.